Last Updated: 06.09.2025

At Zenhearth.com, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.

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Returns

• You may request a return within 7 days of receiving your order.

• To be eligible for a return:

  • The item must be unused, unworn, and in the same condition as you received it.

  • It must also be in the original packaging with all tags intact.

• Certain items such as personal care products, intimate goods, perishable items, and custom-made products are non-returnable.

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Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7–10 business days.

• Shipping charges are non-refundable. Customers are responsible for the cost of return shipping unless the product was defective or incorrect.

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Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us.

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Return Process

To initiate a return, please contact us at:

📧 Email: zenhearth4@gmail.com
📞 Phone: 7686951878

Please provide your order number, reason for return, and clear photos (if applicable). Our team will guide you through the process.

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Contact Information

Zenhearth.com
Owner: Subham Adhikari
Address: Madhyamgram 3 No. Srinagar Shivbtala, P.O/P.S: Madhyamgram, North 24 Parganas, Kolkata – 700129, West Bengal, India
📧 Email: zenhearth4@gmail.com
📞 Phone: 7686951878